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Privacy Policy

Our Privacy Promise to You

Advanced Plants Online respects your right to privacy.  Any personal details given to us are given in confidence and we take this responsibility very seriously.  
In order for us to provide a service to you we require some personal information. When you become a member your details will be collected and stored on a secure database by us. They will never be divulged to a third party. We collect data on our members (such as name, postal address and favourite items) to improve our customer service to you.  If you choose to notify us of you date of birth we may use that information for special birthday offers and so on.  
You can access your own details at any time by using your login and password. You may update or edit these details at any time. Any other information you provide such as reviews, testimonials or surveys are used by us and only us to improve our service and website.  
To help us protect your privacy, please do not share your login details to any other party. If you feel a breach of security has been made, please notify us immediately.  
When you pay with your credit card, your card details are not viewed by us or by any person except you, at any time during the transaction. They are encrypted and handled directly by PayPal - the worlds safest way to pay online. We do not retain your credit card details.  
Unsolicited email - SPAM
Advanced Plants Online does not send SPAM.  Our newsletter is sent out on request or if you join our mailing list.  You are free to leave our mailing list at any time by following the instructions in the “subscribe” page, please allow 7 days for this process.  
What to do if you have a problem or question
Advanced Plants Online takes privacy seriously and will endeavour to address any concerns that you may have immediately.  If you have any further queries relating to our privacy policy, or if you have a query or complaint, please contact us via our contact form or alternatively please contact us by email at  
Further information on privacy in Australia For more information about privacy issues in Australia and protecting your privacy please visit the Australian Federal Privacy Commissioner's website